System Requirement Info

Reference the requirements to use our hardware and software

Minimum requirements required to operate PrintScan's enrollment software.


Operating Systems

MUST BE Windows OS with Intel or AMD processor


Windows 8.1 minimum requirement

Windows 10 or 11 recommended

Display Resolution

1200x800 minimum requirement

1920x1080 or higher recommended

RAM (Memory)

4GB minimum requirement

8GB or more (highly recommended if using Windows 10 or 11)


PrintScan Software: 300 MB of free space

Fingerprint files: Allow for up to 2 MB per file

(1 Gigabyte free space would hold approximately 750 files)

SSD Hard Drive highly recommended



USB Ports

2 – required (with option of using USB hub)

3 - recommended


All PrintScan provided hardware will connect via USB. The standard package includes fingerprint scanner, signature pad, and webcam. The fingerprint scanner requires a direct connection to the computer but both the signature pad and webcam will work when connected to a USB hub.




For a list of FBI certified printers, use this link

Select Fingerprint Card Printers (Grey Scale) from the Category list.

If you are unable to locate an FBI Certified printer because they are out of stock or no longer being manufactured, you should locate a printer that meets the following requirements:

Black and White LaserJet

Ability to handle custom sizes

Ability to handle card stock or “cover”

Ability to specifically select 600 dpi as the print quality

PrintScan recommends the HP Laserjet Pro 209DWE.

The HP Laserjet Pro 209DW will not work because it doesn’t require you to have an active internet connection or use HP brand toner refills.  The Printscan software requires an active internet connection to print, which is why we recommend the DWE version.


Display Resolution:

  • 1024x768 minimum
  • 1600x1050 or similar recommended


  • 4GB Memory or higher

Disc Space :

  • Installation: 50 MB
  • Storage Space: 500 MB or higher

Pointing Device:

  • Mouse compliant device

.NET Framework

  • .NET Framework Version 4.6.2 or higher

SQL Server

  • SQL Server 2016 Express Local DB

Fingerprint Scanner:

  • Integrated Biometrics Kojak fingerprint scanner
  • Suprema RealScan-G10

Signature Pad

  • signotec Signature Pad

Barcode Scanner Optional 

  • USB keyboard wedge


Captures previously enrolled inked fingerprint cards for inclusion in our archival storage database.

  • Epson Perfection 4990*
  • Epson Perfection 4490
  • Epson Perfection V700*
  • Epson Perfection V500

* - 500 & 1000 ppi

  • Epson Perfection V550
  • Epson Perfection V800*
  • Epson Expression 11000XL*

About Us

PrintScan is a fingerprinting and background screening company offering fingerprinting services worldwide. While serving the general public, PrintScan also specializes in the design and implementation of live scan equipment and software. Corporate solutions, software, and a network of over 700 locations are at our customers fingertips.

PBSA Background
FBI Appendix F Certified
FBI Approved Channeler
SOC 2 Compliant
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