System Requirement Info

Operating Systems

MUST BE Windows OS with Intel or AMD processor

(NO MACS, NO CHROMEBOOKS, NO Windows with ARM PROCESSORS)

Windows 8.1 minimum requirement

Windows 10 or 11 recommended

Display Resolution

1200x800 minimum requirement

1920x1080 or higher recommended

RAM (Memory)

4GB minimum requirement

8GB or more (highly recommended if using Windows 10 or 11)

Storage

PrintScan Software: 300 MB of free space

Fingerprint files: Allow for up to 2 MB per file

(1 Gigabyte free space would hold approximately 750 files)

SSD Hard Drive highly recommended

 

 

USB Ports

2 – required (with option of using USB hub)

3 - recommended

 

All PrintScan provided hardware will connect via USB. The standard package includes fingerprint scanner, signature pad, and webcam. The fingerprint scanner requires a direct connection to the computer but both the signature pad and webcam will work when connected to a USB hub.

 

 

Printer

For a list of FBI certified printers, use this link https://fbibiospecs.fbi.gov/certifications-1/cpl

Select Fingerprint Card Printers (Grey Scale) from the Category list.

If you are unable to locate an FBI Certified printer because they are out of stock or no longer being manufactured, you should locate a printer that meets the following requirements:

Black and White LaserJet

Ability to handle custom sizes

Ability to handle card stock or “cover”

Ability to specifically select 600 dpi as the print quality

PrintScan recommends the HP Laserjet Pro 209DWE.

The HP Laserjet Pro 209DW will not work because it doesn’t require you to have an active internet connection or use HP brand toner refills.  The Printscan software requires an active internet connection to print, which is why we recommend the DWE version.